Petivity

Return Policy

We are confident that you will love your Petivity product(s) which is why we have created our 90-Day Satisfaction Guarantee.

If you are not satisfied with your purchase, you can return your Petivity Smart Litterbox Monitor undamaged within 90 days of purchase for a full refund. 

To qualify for a refund:

A Return Merchandise Authorization (RMA) must be requested from our Support Team within 90 days of your purchase date. Contact our Customer Support team by calling 866-979-2477 or filling out the Contact Us form on our Support page. We will provide you with a shipping box and pre-paid shipping label to use for your return. 

If you have a specific question about any product returns, contact our Customer Support team by calling 866-979-2477 or filling out the Contact Us form on our Support page.