Petivity Support
From set up tips to troubleshooting guides to the latest Petivity product updates, read on for everything you need to provide proactive care with Petivity.
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Getting Started
Get the GuideCheck out our resources for Getting Started, including videos, Set-Up & User Guide, and mobile apps.
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Learning Center
Visit Learning CenterReady to start uncovering meaningful insights about your cat? Read tips for how to get the most out of your smart monitor.
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FAQs
Frequently Asked QuestionsFind the answers to the most commonly asked questions on our FAQ page.
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Join Us in Advancing Pet Care
Join the Innovation CommunityHelp us train the AI that powers our smart pet care devices by submitting videos of your pet.
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Return Policy
Read Our Return PolicyLearn about Petivity’s 90-Day Satisfaction Guarantee Return Policy.
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Discover Proactive Care with the Petivity App
Meet the simple, intuitive app that transforms your cat’s weight and behavioral data into actionable insights that you can use to track your cat’s health and provide better info to your vet.
We're Here For You
We believe in taking care of our customers and their cats. If you have questions or need help, call us at 866-979-2477 or fill out the form on the Contact page, and we will get back to you within 24 hours – or on the next business day.