We're Here For You

We believe in taking care of our customers and their cats. If you have questions or need help, call us at 866-979-2477 or fill out the form below and we will get back to you within 24 hours, or on the next business day.    

  • 100% satisfaction guaranteed

    Satisfaction Guaranteed

    We stand behind our product. If for any reason you aren’t satisfied, return it within 90 days for a refund. See 1-Yr Limited Warranty and Return Policy.

  • Read Our FAQs

    Find the answers to the most commonly asked questions on our FAQs page.

  • Additional Resources

    Check out our Smart Litterbox Monitor System User Manual or view Safety Information.

Join Our Official Petivity Community

Our private Facebook group offers:
• Extra customer support
• Curated cat care content
• Petivity updates & opportunities to give feedback
• And more!

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PO Box 340

Neenah WI 54957