From set up tips to troubleshooting guides to the latest Petivity product updates, read on for everything you need to provide proactive care with Petivity.
Getting StartedGet the Guide
Check out our resources for Getting Started, including videos, Set-Up & User Guide, and mobile apps.
Learning CenterVisit Learning Center
Ready to start uncovering meaningful insights about your cat? Read tips for how to get the most out of your smart monitor.
FAQsFrequently Asked Questions
Find the answers to the most commonly asked questions on our FAQ page.
Join Us in Advancing Pet CareJoin the Innovation Community
Help us train the AI that powers our smart pet care devices by submitting videos of your pet.
Return PolicyRead Our Return Policy
Learn about Petivity’s 90-Day Satisfaction Guarantee Return Policy.
1-Year Limited WarrantyCheck Petivity’s Warranty
Learn about Petivity’s 1-Year Limited Warranty.
Discover Proactive Care with the Petivity App
Meet the simple, intuitive app that transforms your cat’s weight and behavioral data into actionable insights that you can use to track your cat’s health and provide better info to your vet.
We're Here For You
We believe in taking care of our customers and their cats. If you have questions or need help, call us at 866-979-2477 or fill out the form on the Contact page, and we will get back to you within 24 hours – or on the next business day.