1-Year Limited Warranty

This limited warranty contains important information about your rights and obligations, as well as limitations and exclusions that may apply to you.

Petivity is a high-quality product and, with proper care, is intended to provide years of satisfactory performance. Your Petivity product comes with a 1-year limited warranty. Our warranty is limited to the terms set out below: 

For Petivity to provide you the limited warranty coverage, we will ask you to return the defective product for assessment should it need to be replaced.

Exclusions and Limitations:

Software distributed by Petivity with or without the Petivity brand name (including, but not limited to system software) is not covered under this Limited Warranty. Petivity does not warrant that the operation of the product will be uninterrupted or error-free. Petivity is not responsible for damage arising from failure to follow instructions relating to the product’s use. This warranty does not apply: