You’ve decided to pursue proactive care with Petivity, you’ve placed your order and your package has arrived at your doorstep. What comes next? Check out our “Tips for Getting Started” video below to get started!
Watch this quick video to learn how to set up your Petivity Smart Litterbox Monitor System and get troubleshooting tips.
You can use either batteries or the provided power cord to power your smart monitor. Check out this video to decide out which option is best for you.
If you have multiple cats, Petivity will ask you to label your cats’ litterbox events for a short period to help the AI learn to accurately identify them. After you label at least 8 events per cat, you won’t need to label events as frequently. Watch this quick video to learn more.
Explore articles that help you proactively care for the cat you know best.
Our private Facebook group offers:
• Extra customer support
• Curated cat care content
• Petivity updates & opportunities to give feedback
• And more!
We’re here for you throughout your Petivity experience. If you have any questions or need support, call 866-979-2477 or visit our Support page.
Check out our Smart Litterbox Monitor System User Manual or view Safety Information.
